How to Avoid Burnout in Sales

Lessons from a Decade in Medical Sales

After over a decade as a medical sales rep, I’ve experienced the highs and lows of this demanding field. I’ve celebrated major wins, built meaningful relationships, and navigated the inevitable challenges. However, I’ve also faced burnout, which can be all too common in our industry. I want to share some strategies that have helped me maintain my passion and effectiveness in sales while avoiding the all-too-real threat of burnout.

Table of Contents

1. Realistic Goals

Goal setting can be motivating, but it can also lead to frustration if those goals are unattainable. I’ve learned to break larger targets into smaller, achievable tasks. Celebrating these small victories keeps my motivation high and helps me avoid the feeling of being overwhelmed.

If you are like me and get a big number to chase at the start of the year it can seem very daunting. Rather than just breaking this up into quarters - I like to set myself a daily run-rate required as well as smaller goals to help me get there.

Rather than just looking at revenue numbers, have a think about how many cases or uses of your products you need to get there. Try focusing on individual customers and how many users you would need to get onboard to achieve your daily goals.

If you are selling large capital deals, work out your average order value and take a look at your pipeline to see how many of those deals you need to get across the line.

2. Manage Your Pipeline Effectively

In my early years, I tried to chase every lead and opportunity. Over time, I realized that prioritising high-value prospects is far more effective.

Sometimes it is just not worth your time and energy chasing an opportunity that doesn’t really exist. My advice is to set some time aside every couple of months, get the numbers and evaluate your territory. Create a strategy around which customers you are going to focus your attention on.

Very often a low volume customer will require the same amount of effort as a high volume one.

3. Self Care

I cannot stress enough how important it is to look after yourself. Medical Device Sales is a demanding job and can be ultra demanding of your time depending on your speciality.

Taking care of myself physically and mentally is crucial. Make sure you are incorporating regular exercise, eating healthily, and ensuring you get enough sleep. When you feel good physically, your mindset shifts positively, which ultimately reflects in your performance.

4. Build a Support Network

Sales can sometimes feel isolating, but it doesn’t have to be. I’ve made it a priority to connect with fellow sales reps, both within my company and beyond. Sharing experiences, challenges, and successes can provide much-needed perspective and camaraderie. Don’t hesitate to reach out; you’ll be surprised by how many people are in the same boat.

Most reps are spending a lot of time in the car on a daily basis, a phone call can go a long way to helping you and the other person. Even if it’s just to rant.

5. Take a Break When You Can

Finally, I can’t stress enough the importance of knowing when to take a break. There have been times when I’ve felt overwhelmed and pushed through, but I learned the hard way that taking a day or long weekend off is sometimes necessary. Give yourself permission to disconnect and recharge.

Hopefully this information helped. Q4 can be a tough time of year. Good luck out there!

If you’ve found this post useful, I’d really appreciate it if you’d share it with your colleagues and friends. I spend my free time writing these articles to help people looking to improve themselves in a tough industry. I’d like as many people to read these articles as possible. Thank you! 🙏